Frequently Asked Question

How does Combined Shipping work? - With Combined Shipping your items continue to be included in the same order until you pay. This will allow you to add additional posters for only $1 more for domestic shipments and just a little more for international orders.

Do you accept PayPal? - We accept PayPal and all major credit cards.  Your security is our #1 priority.

How do I pay by Credit Card? - Just follow our checkout procedures once you have selected all your posters and follow the easy steps.

Do you sell to International customers? - We sell globally.

Can I call in an order? - Yes, we ship a high volume of orders each week and your order will be expedited when you order online but we do have agents on hand from 9am to 4pm Pacific Time to take your orders Monday to Friday. Call toll free at 866-234-6467

What if my order does not arrive, is lost or stolen? - We guarantee all our orders. If your order is lost or stolen, we will ship a replacement order after the minimum transit time has elapsed (25 days for domestic, 45 days for international).

Is it safe to order online? - Our secure checkout process is powered by Yahoo! Hacker safe has also ensured that you are 100% safe when ordering from http://www.postergods.com

How do you ship? - Most shipments are processed same day or within one business day of payment receipt and you will be notified of shipment as soon as it leaves our doors.

Did you send my poster? - As soon as your poster leaves our warehouse, an agent will send you an email to let you know it is on the way to you!

How are your poster shipped? All of our poster pre rolled and wrap in plastic. Then are shipped in a sturdy tube or box depending on how many poster you have purchase.  

Can I send you money order to pay for my poster? I am sorry but we do not accept money order or personal checks.  The only payment we are accepting is any major credit card or paypal.

Do you offer whole sale?  Yes we do. If you are interested in a whole sale for 1 or more items. Simply send us a list of titles you are interested, with your country and zip.  Send the list to info@postergods.com . Then one of our customer representatives will send you a quota and will provided you with any additional information regarding your items.  
 

What is your return policy? We have a 100% guarantee on all our items. If you are dissatisfied with your order.  Simply return the item back to us and once received by our return department we will notify you via email. 
 

I have received my order but the package was crush. How can I get a replacement?   Since your order was damage during transit. Simply take a few pictures of the damage package and item.  Then send the photo to info@postergods.com. This is the fastest way to resolve this problem. If you are unable to take pictures of the damage or cannot send photo via email. You may return the package back to us. Once received by our return department we will notified you via email.

I have place an order in your website. But I order the wrong item. How can I cancel?  If your order has not left our warehouse we can still cancel the order. If your order has already shipped. We can no longer cancel the order until we received it back to our warehouse.  What you can do is refuse the package or simply add "return to sender".  We will notify you once our return department has received the item.

I was notified that one of my posters is out of stock. Can I exchange it for other poster?  Yes, you can exchange. As long as the item you are exchanging is the same price value.